Data & Privacy

99aba Privacy Policy — Your Data, Handled Carefully

This Privacy Policy explains what personal information 99aba collects from Pakistan players, how that information is used, who it is shared with and how we keep it secure. If you have questions about any part of this policy, the FAQ and support pages are good starting points.

Last Updated: June 2026

How 99aba Treats Your Personal Data

These cards give you a quick overview of our privacy practices. Read the full policy sections below for complete details.

We Collect Only What's Needed

99aba collects personal data required to operate your account — registration details, payment information and activity records. We do not collect data beyond what is necessary for the platform to function properly.

Your Data Is Not Sold

We do not sell your personal information to third parties. Data is shared only with payment processors like JazzCash and Easypaisa and KYC verification services, strictly for processing transactions and verifying your identity.

Secure Storage Practices

Account data is stored using industry-standard security protocols. Passwords are hashed. Payment details processed through our platform pass through encrypted channels. We do not store full card numbers on our servers.

App and Device Data

The 99aba app collects device identifiers and connection data to deliver the service and prevent fraud. This data is not used for advertising and is not shared with ad networks or social media platforms.

You Control Your Data

You can request a copy of the data we hold about you, ask for corrections or request deletion of your account. We process such requests within a reasonable timeframe subject to our legal data retention obligations.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies for platform performance. We do not use third-party advertising cookies or tracking pixels that send your data to external marketing networks.

1 Introduction

99aba ("we," "us," "the Platform") takes the privacy of its players seriously. This Privacy Policy describes the personal information we collect when you use the 99aba platform, why we collect it, how it is used, and the choices you have regarding your data.

This policy applies to all players registered on 99aba, including those accessing the platform via web browser, the 99aba Android app, the iOS app, or any other interface through which the platform is delivered. By registering an account and using the platform, you acknowledge that you have read and understood this Privacy Policy.

We operate the 99aba platform for players in Pakistan. All payment processing runs in PKR and involves locally available methods including JazzCash, Easypaisa, Raast, bank transfer and supported debit and credit cards. The data handling practices described in this policy apply across all these payment channels.

Note: This Privacy Policy should be read alongside our Terms and Conditions. Together they form the complete set of rules governing your use of the 99aba platform.

2 Data We Collect

We collect personal data through several channels — directly from you during registration and use of the platform, automatically through your device and connection, and from third parties involved in payment processing and identity verification.

Information You Provide Directly

  • Full name and date of birth (required for account registration and age verification)
  • Email address and mobile number for account access and communication
  • Residential address in Pakistan, required for full KYC verification
  • Identity documents such as CNIC, submitted during the verification process
  • Payment method details, including mobile wallet numbers for JazzCash and Easypaisa
  • Any information you provide when contacting customer support

Data Collected Automatically

  • IP address and approximate geographic location at time of access
  • Device type, operating system and browser or app version
  • Session timestamps, login history and navigation activity on the platform
  • Betting and gaming activity, including bet amounts, game selections, results and transaction history
  • Technical logs generated during normal platform use
Data Category Examples Why Collected
Identity Data Name, CNIC, date of birth Account registration, age & KYC verification
Contact Data Email, phone number Account communications, support, 2FA
Payment Data JazzCash/Easypaisa number, bank details Processing PKR deposits and withdrawals
Technical Data IP address, device ID, session logs Security, fraud prevention, performance
Gaming Activity Bet history, game logs, win/loss records Account management, responsible gaming, disputes

3 How We Use Your Data

The personal data we collect is used to operate the 99aba platform, maintain your account, process transactions and communicate with you. We do not use your data for purposes beyond what is described here without letting you know first.

Operational Uses

  • Creating and maintaining your 99aba account
  • Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and other supported methods
  • Verifying your identity and age before account approval or first withdrawal
  • Delivering customer support and responding to account queries
  • Detecting and preventing fraud, money laundering and terms violations

Platform Improvement

Anonymised and aggregated data about how players use the platform helps us identify areas for improvement — whether that is load times, game availability, the checkout flow in the cashier, or how promotions are displayed. This usage data does not identify you individually.

Responsible Gaming

Gaming activity data is reviewed in connection with our responsible gaming tools. If patterns in your account are consistent with problematic gambling behaviour — such as very rapid deposit-and-play cycles or unusually high loss rates — our responsible gaming systems may generate alerts that lead to a check-in from the support team.

No Advertising Profiling: We do not use your personal data to build advertising profiles or to share data with ad networks, social media platforms or marketing data brokers. Promotional communications from 99aba are based on your account status and activity on our own platform only.

4 Payments and KYC Verification

Processing PKR payments through JazzCash, Easypaisa, Raast and bank transfer requires us to share relevant payment details with those providers. This is limited to what the payment processor needs to execute the transaction — we do not share your full account profile with payment partners.

KYC (Know Your Customer)

Identity verification is required before we process your first withdrawal. This typically involves submitting a copy of your CNIC or other government-issued identity document. Your verification documents are passed to a KYC verification service provider, which checks the documents against records and returns a pass or fail result to us.

Verification documents are handled with care and stored securely. They are not passed to any third party other than the KYC service provider used for verification purposes. We retain them for as long as required under our data retention policy.

Protect Your Documents: Do not submit identity documents via any channel other than the official 99aba platform or app. If you receive a request for documents from an unverified source claiming to be 99aba, contact support before sending anything.

5 Data Sharing

We share your personal data with third parties only where it is necessary to provide the platform services or where we are required to do so. We do not sell player data to any third party.

Third Parties We Work With

  • Payment processors — JazzCash, Easypaisa, Raast, banking partners. Data shared is limited to what is needed to complete your transaction.
  • KYC verification providers — Identity document verification services used to complete account verification before withdrawal.
  • Game providers — Game sessions connect to third-party game servers. Your player ID and session data are passed to enable the game to function, but personal details such as your full name or CNIC are not shared with game providers.
  • Cloud and infrastructure providers — Platform hosting and database storage services. These providers operate under confidentiality agreements and do not access your data for their own purposes.

We do not share your data with advertising networks, social media companies or any third party for marketing or profiling purposes. If we ever needed to change this practice, we would update this policy and notify registered players in advance.

6 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after it is closed, in line with standard data retention practices for online platforms. Specific retention periods vary by data type:

  • Account registration data — retained for the duration of the account and for a period after closure
  • Transaction history — retained for several years to support dispute resolution and financial record-keeping
  • KYC documents — retained for as long as required following submission, subject to applicable retention rules
  • Gaming logs — retained for a period sufficient to handle disputes and responsible gaming reviews
  • Support communications — retained for a reasonable period after the query is resolved

When data is no longer needed and retention obligations have been met, it is securely deleted or anonymised.

7 Security Measures

We use technical and organisational measures to protect player data against unauthorised access, loss, misuse or disclosure. These include:

  • HTTPS encryption for all data transmitted between your browser or app and our servers
  • Passwords stored as hashed values — we cannot see your password in plaintext
  • Access controls that limit internal access to player data to staff with a legitimate need
  • Session management that logs you out after a period of inactivity
  • Monitoring systems that flag unusual activity on accounts

No online platform can guarantee absolute security. If you suspect unauthorised access to your 99aba account, change your password immediately and contact support. We recommend using a strong, unique password for your 99aba account that you do not use elsewhere.

Two-Factor Authentication: Where available, enabling two-factor authentication on your account adds an important extra layer of protection, particularly useful given the value of your PKR balance.

8 Cookies and Similar Technologies

The 99aba platform uses cookies and similar technologies to keep the platform working properly and to understand how it is being used. We do not use advertising cookies.

Types of Cookies We Use

  • Session cookies — Keep you logged in during your active session. These expire when you close the browser or app.
  • Functional cookies — Remember your preferences such as language settings, bet slip configuration and game display preferences.
  • Analytics cookies — Collect anonymised data about how pages are accessed and which parts of the platform are most used. This helps us improve the experience without identifying individual players.

We do not use cookies from third-party advertising networks or social media tracking pixels. If you disable cookies entirely in your browser, some features of the platform may not work as expected — in particular, the login session and game continuity features depend on session cookies to function.

9 Your Data Rights

As a 99aba player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact our support team through the in-platform support channel.

Right to Access

Request a copy of the personal data we hold about your account.

Right to Correction

Ask us to correct inaccurate or incomplete personal data on your account.

Right to Deletion

Request deletion of your account and associated personal data, subject to retention requirements.

Right to Object

Object to certain uses of your data, such as use for platform analytics.

Right to Portability

Request your personal data in a structured, readable format where technically feasible.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances while a query is under review.

Processing Time: We aim to respond to data rights requests within 30 days. Some requests — particularly deletion requests — may take longer where we need to verify your identity before acting, or where data retention obligations require us to keep certain records for a defined period.

10 Minors and Underage Players

The 99aba platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that an account has been registered by a minor, we will suspend the account immediately and handle any associated data in line with our data protection obligations.

If a parent or guardian believes their child has registered on the platform, they should contact our support team immediately. We will verify the situation and take appropriate action including account closure and data deletion where applicable.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, registered players may receive a notification via their account or registered email address.

Continuing to use the 99aba platform after an updated policy is published constitutes acceptance of the revised Privacy Policy. If you disagree with the changes, you should stop using the platform and contact support to request account closure.

12 Contact and Support

If you have questions about this Privacy Policy, want to exercise a data right or need to report a privacy concern, the best way to reach us is through the in-platform support channel available when you are logged in to your 99aba account.

You can also find answers to common questions — including data-related questions — on our FAQ page. For account security concerns, review the relevant section in your account settings first, as many issues including password changes and two-factor authentication can be handled directly.

Support Email: [email protected] — For privacy-related queries, include "Privacy Request" in your message subject so your inquiry is routed to the right team.

Ready to Play? Your Data Stays Safe With Us.

Register a free account, deposit in PKR using JazzCash or Easypaisa and start playing cricket betting, live casino, slots and fish games — all under one secure account.

Encrypted Data
No Data Selling
Your Rights Protected
PKR Payments